Locus telecommunications subpoena compliance

Locus seeks to become a powerful bridge to a better future, forging links to Digital Transformation.

GLOBAL PRESENCE

Locus is a member of NTT DATA Group, a global IT powerhouse and leader in Digital Transformation, with 130,000 employees in 50 countries.

EXPERIENCED PROFESSIONALS

Locus employs a team of committed professionals, strictly dedicated to delivering satisfaction and success to customers.

CX SOLUTIONS

Comprehensive portfolio of solution lineups that will help drastically improve Customer Experience in every touchpoint, from operations and sales to marketing and more.

ABOUT US

Locus Telecommunication,
a Prominent System Integrator

With over 20 years of proven experience in successfully delivering customer satisfaction, Locus is a leading SI service provider in Thailand with a comprehensive portfolio of business solutions. It offers a full range of services from IT consulting and systems development, to professional services and more.

SolutionsServices

Cognitive Contact Center

Cloud-based CCaaS with AI provides an advanced self-service capability and intelligent customer handling in one single customer journey.

AI BOTs

Chat & Voice Bots with NLU/NLP and STT/TTS capabilities to function as virtual agents to improve customer experience and enhance efficiency.

IT Infrastructure Management

Configuration Management Database (CMDB) and Integrated Monitoring of valuable IT assets of customers.

Salesforce.com

Complete 360-degree view of customer for real-time visibility into every touchpoint of sales and service.

Digital Experience Platform (DXP)

Integrated set of technologies designed to enable the most optimal digital customer journey.

Custom Application

Custom Application development with the latest technology to address specific needs of all types of business, with flexibility to integrate with any existing systems.

Personal Data Protection Act (PDPA)

Solution to stay in compliance with Personal Data Protection Act (PDPA).

Data Management

Management of enterprise data quality throughout every touchpoints of business operation; including migration to the Cloud environment.

Data Warehouse Modernization

Advanced, unified analytical warehouse that enables organizations to keep up with the size and complexity of enormous volumes of data.

Advance Big Data Analytics / Data Lake

Analysis of vast volumes of unstructured data through modern data architecture integrating multiple data sets that to yield deep, actionable insights to create business value.

IFRS Solution

Solutions for compliance with International Financial Reporting Standards (IFRS) targeted at banks and insurance companies

Service Center of Excellence

Locus CoE for services ranging from Service Maintenance, IT Outsourcing, AI Operation Support, Professional Service, etc.

INDUSTRIES

Insurance

Insurance

Banking and Financial Services

Banking and Financial Services

Retail and Distribution

Retail and Distribution

Manufacturing

Manufacturing

Healthcare

Healthcare

FORESIGHT

Technology Trends Driving Digital Innovation

Locus collaborates closely with NTT DATA R&D experts continuously to analyze real-world case studies and other sources to identify the most significant technology and societal trends that we believe will drive change over the next three to ten years. The Information Society Trends provide our perspective on the evolution of society and business.

NEWS

Jun 30 2022

Genesys CX Tour Thailand

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Apr 25 2022

Q2/2022 Staff Meeting

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Apr 1 2022

Virtual Team Building

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Careers

We are a dynamic company, constantly seeking to work with great professional

199 Column Tower, 16th Fl., Ratchadapisek Road,
Klongtoey, Klongtoey, Bangkok 10110, Thailand